- Strong cash conversion
- High customer retention rate
ActiveOps (AOM) is a provider of “decision intelligence” software for service operations. It essentially means that the group takes existing data from relevant sources within a given organisation and produces unique insights that aid the managerial decision-making process, thus driving “customer and employee satisfaction”. It employs a combination of human and cloud-based artificial intelligence (AI) capabilities and is focused primarily on service operations in the banking, insurance, healthcare and business process outsourcing sectors.